What does the coronavirus mean for our services?

The health of our customers and employees is our number one priority. This means that we take no risks and strictly follow the guidelines of the RIVM.

Our offices will remain open at normal times for the time being

We do ask that you do not come to our office if your question can also be asked by telephone, e-mail or via our website. If a visit to our office is necessary, we naturally ask you to observe the RIVM guidelines:

• Wash or disinfect your hands as soon as you come in.
• Sneeze or cough into your elbow cavity.
• Use paper tissues and throw them away immediately.
• Wash your hands after using tissues.
• Avoid personal contact. The RIVM recommends keeping a distance of at least one metre, two metres if you cough or sneeze.

In accordance with the advice of the RIVM, we allow our employees to work at home as much as possible. They can, of course, be reached by telephone and email.

Waiting times on the phone may be longer

As indicated above, many colleagues are currently working at home. We will do our utmost to answer your questions, but waiting times on the phone may be longer than you are used to.

We adjust our activities

Our guiding principle is 'to postpone meetings where possible, and to continue them where necessary'. This means that we take an extra critical look at which consultations/meetings can be postponed and what can wait. Safety is of course paramount. We do not send colleagues who have a cold on the road. If you are ill or suffering from a cold, please inform the person with whom you have an appointment by telephone in advance, so that the appointment can be rescheduled. If we are at your door and you have symptoms (cold, coughing, fever), we will decide not to go in and reschedule the appointment. RIVM website.We count on your understanding!