Adjusted Phone Availability for Enhanced Customer Service

To further enhance our services and provide quicker and more effective assistance to our customers, we have adjusted the hours of our phone availability. These changes allow us to work more efficiently and better respond to the needs and expectations of our customers.

From now on, we are available by phone at the following days and times:

• Monday and Thursday: 8:30 AM - 5:00 PM

• Tuesday, Wednesday, and Friday: 8:30 AM - 12:30 PM

With this new structure, we aim to focus on providing faster and more targeted service. In addition to phone availability, we will, of course, remain accessible through digital channels such as email, our website, and live chat. This ensures that we can continue to support our customers in multiple ways.

We will closely monitor developments and make further adjustments where necessary to continually improve our service.