Frequently asked questions

We will contact you if you are the best suitable candidate to view the property. Please note that there are currently many house hunters and only a few candidates are invited for a viewing. Therefore, it may take some time before a property is allocated to you. We ask kindly for your patience.

Our system selects the most suitable candidate for each property. This selection is made on the basis of:

• Income;

• Duration of registration as a house seeker with vb&t Verhuurmakelaars;

• Profile of the candidate for the house in question. Think of senior complexes (age) or single-family houses (family composition).

We choose several candidates. If the first candidate refuses the property or does not pass our file check, the selection process starts again. In this way, the interest list continues until the property is let. With vacant properties, there may be several candidates who will view the property and may want to rent it. So it may take some time before you hear from us. We select the most suitable candidate for the property.

We cannot give an unequivocal answer, as this depends on several factors. We ask you to respond to the homes that match your search profile and will contact you if you are the best candidate for a home. Please fill in all fields in your"my file".Documents do not have to be uploaded yet.

How do we select the best candidate?

- Income standard

- Duration of registration as house hunter at vb&t Verhuurmakelaars

- Candidate profile for the specific residence. Think of senior citizen complexes (age) or single-family dwellings (family composition).

In this way the (interest) list will be continued until the residence is rented.

The gross monthly income (including holiday pay and fixed bonuses/surcharges) must be 4 times the monthly rent. The income of your partner is in most cases counted for 1/3. If you both receive AOW, the second income can be counted for 100%. Please note that we rent for several clients. The income standard can differ per house.

Use the income calculation tool on our website to determine your maximum rental price: https://vbtverhuurmakelaars.nl/inkomensberekeningstool

It is possible that the estate agent opens the online agenda for a residence. In that case, it is possible to plan a visit yourself in the agenda of the broker. If the online agenda is open, you can see this in the presentation of the house on the website.

If the online agenda is not open, it is not possible to schedule a viewing. To be eligible for a rental property, we ask you to register on our website atwww.vbtverhuurmakelaars.nl/inschrijven. Registration is always free of charge and without obligation.

In the registration form you can fill in your living wishes (place, type of house, rent, etc.). After your registration you will receive a confirmation by e-mail.

Then you can choose the house you are interested in under 'Directly for rent' on our website. You can do this by clicking on the REPEAT button next to the residence (you will then be asked to log in with your user name and password), and you will receive a confirmation after you have responded to the residence.

From the reactions on a residence we choose the most suitable candidate to view the residence.

Are you already registered? REACT directly via our own website.

There is no closing date, you can respond to the residence as long as it has not yet been let. The status of the rental of the residence is indicated on the website.

Your comment is on the interest list. Please be patient. If the tenant candidate is not interested or the file is not in order, we will look at the interest list and contact the next best suitable candidate.

How do we select the most suitable candidate?

- Income standard

- Duration of registration as house hunter at vb&t Verhuurmakelaars

- Candidate profile for the specific residence. Think of senior citizen complexes (age) or single-family dwellings (family composition).

In this way the (interest) list will be continued until the residence is rented.

Unfortunately, it is not possible to obtain urgency from us.

We strive to make the rental process as digital as possible. Digital processing enables us to respond more quickly, support you better and you can arrange everything from home.

We are happy to talk to you and to help you find the perfect home, both digitally and personally.

Yes, immediately after your registration you will receive a confirmation with the data you have left behind. PLEASE NOTE: this e-mail might end up in your SPAM/unwanted e-mail.

The rent till is determined on the basis of your gross monthly income. If you fill in the field gross monthly income, rent till will be filled in automatically.

If you have forgotten your password, you can retrieve it by clicking on "forgot password".
If this does not work, it may be that your login name (e-mail address) starts with a capital letter.

You may do so, by filling in the income details of the person looking for a house.
You may enter your telephone number and e-mail address as contact details.

It is possible that you have filled in your wishes for living for which nothing has become available.
You can easily view and change this yourself via login on our website -> 'my file'.
You then log in and click on the button: 'my search profile', you can change this at any time.

If possible, we will give priority to your candidate-tenant. Vb&t and/or the owner can always give another candidate-tenant first preference for renting the residence for compelling reasons.

The rental department will assess whether you could be eligible for the residence.
You need to meet the income requirements that are set for all candidate tenants.

The rent of the house will always be adjusted to a market price, so it may be that the candidate gets a different rent than you as a tenant currently pay.

If the notice of termination of the rent has already been sent, you can contact the rental department.
They can then see what they can still do for this candidate.

Unfortunately, we cannot give a concrete answer to this question.
It depends on how many people respond to the property

On the basis of the income requirement, housing preferences, availability, completeness of your file and final credit check, the houses are allocated to the most suitable candidate.

Most of the residences we rent are not for students. It is only possible to rent almost all our houses with sufficient income according to our income requirements. We therefore advise you not to register as a student at vb&t Verhuurmakelaars. If we get a student residence in our offer we offer it through other channels (student platforms).

Income requirements:

To be eligible for rental accommodation, the owner of the accommodation has to meet an income standard. When allocating a house, a fixed gross monthly income of 4 times the rent on the basis of one income is assumed. Student grants and (additional) jobs are not considered as such. In addition, it is not possible to work with guarantees or sureties from parents or third parties. A residence will only be rented to the person who will actually live there himself. This person must have an independent income according to the above criteria. Unfortunately, this may mean that we cannot help you. In that case, we advise you to contact landlords who may be able to rent to students.

If you no longer wish to be registered in our database, you can terminate your search yourself.

• At the bottom of every 'New rental offer' mail you will find the text: P.S. If you no longer wish to receive accommodation from us, you can easily unsubscribe.

• In your 'My File' under the button 'My Search Profile', it is also possible to unsubscribe yourself.

For this purpose, we have recorded a video to guide you through all the steps.
Click here to watch the video.

The short answer is: No.
The properties you see on our website are offered by us on behalf of various landlords. This means that we act as an intermediary between a landlord and a (potential) tenant. We do not charge the tenant any mediation costs.
Read more about this subject in this article.

Available: You can respond to the property. The property has not yet been offered to a candidate. From the responses we will contact the most suitable candidate for a viewing, based on our allocation criteria.

Offered: This residence is currently offered to a candidate tenant. The candidate tenant is invited for a viewing. You can still respond to the residence, you will then be placed on the waiting list.

Rented under reservation: Another candidate has accepted the property, the file needs to be checked against our allocation criteria. You can still respond to the property and will then be on the waiting list.

Rented: The residence has been let. You can no longer respond to the residence.

This is different and depends on several factors.

The residence is still occupied: When a residence is still occupied by the current tenants, we will invite candidates one by one.

The residence is empty: When a residence is empty, we will invite several candidates to come and view it.

The residence is being renovated: When work is still being carried out on a residence, it may take longer before we can come and view it.

If you are invited for a viewing you will be notified automatically. We will always share the rental status on our website and if a property is rented out to someone else you will be notified by email.

No, you can't. We think it's important that everyone has a fair chance of getting housing. We want to give people who - for example - don’t have good language skills or do not have the time to send a motivational letter a chance at the house as well. We are also not allowed to accept presents, due to risk of bribery.

The only criteria we will take in to account:

• Income standard

• Duration of registration as a house seeker with vb&t Rental Brokers

• Profile of candidate for the property in question. Think of senior complexes (age) or single-family houses (family composition)

A credit check, PEP and Sanctions test can be part of your background check. When performing the credit check, we gain insight into a candidate's financial risks, because the candidate has been in contact with a collection agency, for example, has a BKR registration or records of (previous) negative payment experiences. A sanctions list lists individuals who have been involved in past or present activities such as money laundering or terrorism. An adverse media screening involves checking whether a person in question appears in combination with negative news. For this, we use global databases. PEP is an abbreviation for Politically Exposed Person. In short, a PEP is a person who has a politically prominent role, such as the prime minister.

For each property, our system determines which candidate is the best fit. This selection is made on the basis of:

• Income;

• Duration of registration as a house seeker with vb&t Verhuurmakelaars;

• Profile of the candidate for the house in question. Think of senior complexes (age) or single-family houses (family composition).

We choose several candidates. If the first candidate refuses the property or does not pass our file check, the selection process starts again. In this way, the interest list continues until the property is let. With vacant properties, there may be several candidates who will view the property and may want to rent it. So it may take some time before you hear from us. We select the most suitable candidate for the property.