Frequently asked questions

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The health of our customers and employees is our number one priority. This means that we take no risks whatsoever and strictly follow the guidelines of the RIVM.

Our basic principle is 'to postpone consultations/meetings where possible, and to continue them where necessary'. This means that we take an extra critical look at which consultations/meetings can be postponed and what can wait. Safety is of course paramount. We do not send colleagues who have a cold on the road. If you are ill or suffering from a cold, please inform the person with whom you have an appointment by telephone in advance, so that the appointment can be rescheduled. If we are at your door and you have complaints (cold, coughing, fever) we will decide not to go in and reschedule the appointment.

Yes, you can. What does this status mean?
Available = The property is not yet offered to a candidate. Please respond quickly to be considered

Afforded = This property has been offered to the best suitable candidate, this candidate may visit the property.(www.vbtverhuurmakelaars.nl/toewijzingscriteria/) You can still respond to the property and is then on the waiting list.

Rented out with reservation = The candidate has accepted the property, the file needs to be checked against our allocation criteria.
You can still respond to the residence and are then on the waiting list.

Rented out = The residence has been rented out and the rental agreement has been signed.
Unfortunately, you cannot respond anymore. The residence has been let.

We cannot give an unequivocal answer, as this depends on several factors. We ask you to respond to the homes that match your search profile and will contact you if you are the best candidate for a home. Please fill in all fields in your"my file".Documents do not have to be uploaded yet.

How do we select the best candidate?

- Income standard

- Duration of registration as house hunter at vb&t Verhuurmakelaars

- Candidate profile for the specific residence. Think of senior citizen complexes (age) or single-family dwellings (family composition).

In this way the (interest) list will be continued until the residence is rented.

The gross monthly income (including holiday pay and fixed bonuses/surcharges) must be 4 times the monthly rent (3.5 times is negotiable). The income of your partner is in most cases counted for 1/3. If you both receive AOW, the second income can be counted for 100%. Please note that we rent for several clients. The income standard can differ per house.

Use the income calculation tool on our website to determine your maximum rental price: https://vbtverhuurmakelaars.nl/inkomensberekeningstool

It is possible that the estate agent opens the online agenda for a residence. In that case, it is possible to plan a visit yourself in the agenda of the broker. If the online agenda is open, you can see this in the presentation of the house on the website.

If the online agenda is not open, it is not possible to schedule a viewing. To be eligible for a rental property, we ask you to register on our website atwww.vbtverhuurmakelaars.nl/inschrijven. Registration is always free of charge and without obligation.

In the registration form you can fill in your living wishes (place, type of house, rent, etc.). After your registration you will receive a confirmation by e-mail.

Then you can choose the house you are interested in under 'Directly for rent' on our website. You can do this by clicking on the REPEAT button next to the residence (you will then be asked to log in with your user name and password), and you will receive a confirmation after you have responded to the residence.

From the reactions on a residence we choose the most suitable candidate to view the residence.

Are you already registered? REACT directly via our own website.

There is no closing date, you can respond to the residence as long as it has not yet been let. The status of the rental of the residence is indicated on the website.

Your comment is on the interest list. Please be patient. If the tenant candidate is not interested or the file is not in order, we will look at the interest list and contact the next best suitable candidate.

How do we select the most suitable candidate?

- Income standard

- Duration of registration as house hunter at vb&t Verhuurmakelaars

- Candidate profile for the specific residence. Think of senior citizen complexes (age) or single-family dwellings (family composition).

In this way the (interest) list will be continued until the residence is rented.

Unfortunately, it is not possible to obtain urgency from us.

We strive to make the rental process as digital as possible. Digital processing enables us to respond more quickly, support you better and you can arrange everything from home.

We are happy to talk to you and to help you find the perfect home, both digitally and personally.

Yes, immediately after your registration you will receive a confirmation with the data you have left behind. PLEASE NOTE: this e-mail might end up in your SPAM/unwanted e-mail.

The rent till is determined on the basis of your gross monthly income. If you fill in the field gross monthly income, rent till will be filled in automatically.

If you have forgotten your password, you can retrieve it by clicking on "forgot password".
If this does not work, it may be that your login name (e-mail address) starts with a capital letter.

You may do so, by filling in the income details of the person looking for a house.
You may enter your telephone number and e-mail address as contact details.

It is possible that you have filled in your wishes for living for which nothing has become available.
You can easily view and change this yourself via login on our website -> 'my file'.
You then log in and click on the button: 'my search profile', you can change this at any time.

Please be patient. We will contact you if you are the best candidate for the property to schedule a viewing. If the residence is rented out to someone else, you will also receive an e-mail.

How do we select the best candidate?

- Income standard

- Duration of the registration as house hunter at vb&t Verhuurmakelaars

- Candidate profile for the specific residence. Think of senior citizen complexes (age) or single-family dwellings (family composition).

In this way the (interest) list will be continued until the residence is rented.

If possible, we will give priority to your candidate-tenant. Vb&t and/or the owner can always give another candidate-tenant first preference for renting the residence for compelling reasons.

The rental department will assess whether you could be eligible for the residence.
You need to meet the income requirements that are set for all candidate tenants.

The rent of the house will always be adjusted to a market price, so it may be that the candidate gets a different rent than you as a tenant currently pay.

If the notice of termination of the rent has already been sent, you can contact the rental department.
They can then see what they can still do for this candidate.

Unfortunately, we cannot give a concrete answer to this question.
It depends on how many people respond to the property

On the basis of the income requirement, housing preferences, availability, completeness of your file and final credit check, the houses are allocated to the most suitable candidate.

Most of the residences we rent are not for students. It is only possible to rent almost all our houses with sufficient income according to our income requirements. We therefore advise you not to register as a student at vb&t Verhuurmakelaars. If we get a student residence in our offer we offer it through other channels (student platforms).

Income requirements:

To be eligible for rental accommodation, the owner of the accommodation has to meet an income standard. When allocating a house, a fixed gross monthly income of 4 times the rent on the basis of one income is assumed. Student grants and (additional) jobs are not considered as such. In addition, it is not possible to work with guarantees or sureties from parents or third parties. A residence will only be rented to the person who will actually live there himself. This person must have an independent income according to the above criteria. Unfortunately, this may mean that we cannot help you. In that case, we advise you to contact landlords who may be able to rent to students.

If you no longer wish to be registered in our database, you can terminate your search yourself.

  • At the bottom of every 'New rental offer' mail you will find the text: P.S. If you no longer wish to receive accommodation from us, you can easily unsubscribe.

  • In your 'My File' under the button 'My Search Profile', it is also possible to unsubscribe yourself.

For this purpose, we have recorded a video to guide you through all the steps.
Click here to watch the video.

The short answer is: No.
The properties you see on our website are offered by us on behalf of various landlords. This means that we act as an intermediary between a landlord and a (potential) tenant. We do not charge the tenant any mediation costs.
Read more about this subject in this article.

Available: You can respond to the property. The property has not yet been offered to a candidate. From the responses we will contact the most suitable candidate for a viewing, based on our allocation criteria.

Offered: This residence is currently offered to a candidate tenant. You can still respond to the residence, you will then be placed on the waiting list.

Rented under reservation: Another candidate has accepted the property, the file needs to be checked against our allocation criteria. You can still respond to the property and will then be on the waiting list.

Rented: The residence has been let. You can no longer respond to the residence.

This is different and depends on several factors.

The residence is still occupied: When a residence is still occupied by the current tenants, we will invite candidates one by one.

The residence is empty: When a residence is empty, we will invite several candidates to come and view it.

The residence is being renovated: When work is still being carried out on a residence, it may take longer before we can come and view it.

If you are invited for a viewing you will be notified automatically. We will always share the rental status on our website and if a property is rented out to someone else you will be notified by email.

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